Terms

Who we are

Valomon LLC, 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, USA (mailing address). Email: info@valomontech.com.

Use of the website

You may browse the site and contact us for business purposes. Do not try to disrupt the site, test it for vulnerabilities without permission, or send unlawful, abusive or automated messages through the form.

Consultation and engagement

A first conversation, an email exchange or a call is not an engagement and creates no obligation for either side. Work starts only when both parties accept a written proposal or agreement that sets out the scope, deliverables, timing, fees and responsibilities.

The five services described on this website (data diagnostic and quality audit, quantitative modelling and algorithmic analysis, software infrastructure evaluation, custom programming and data pipelines, monitoring retainer) are examples of what an engagement can cover. Each engagement is defined in an engagement agreement or statement of work.

Before we receive any client data or system access, both parties sign a non-disclosure agreement and, where data protection law requires it, a data processing agreement.

Changes to scope

Changes to an agreed scope are agreed in writing, including any effect on timing or fees, before the changed work is done.

What the client provides

Our recommendations depend on the information, access and decisions the client provides. The client is responsible for the accuracy of that information, for having the right to share it, and for naming a person who can take decisions. Delays in inputs can move agreed timings.

Technical work and system access

Our work is technical: data analysis, models, code, documentation and written recommendations. Operating the client's production systems is not included unless an engagement agreement says so in writing. Where it does, the agreement states which systems we may access, with what permissions, for how long and who approves changes.

Accounts, data and materials

The client keeps ownership of its systems, accounts and data. Access granted to us is used only for that engagement and should be removed by the client when it ends. At the end of an engagement we return or delete client data as the agreement says. Ownership and permitted use of the code, models and documents we deliver are set out in the engagement agreement; tools, libraries and know-how we already had remain ours.

Confidentiality

We treat information received during an engagement as confidential and use it only for that engagement, subject to any further terms in the engagement agreement and to what the law requires.

No guaranteed results

We do not guarantee revenue, savings, investment returns or any other financial or commercial result. Where an engagement agreement links part of the fee to a milestone, that milestone is an agreed technical metric (for example a data quality, latency or reliability measure), never an investment return. Results depend on the client's systems, data, decisions and factors outside our control. See the Service disclaimer.

Fees and external costs

No prices are published on this website. Fees, invoicing and payment terms are agreed in writing before work starts. Cloud computing, software licences, data sources and other third-party costs are not included in our fees unless the agreement says so, and are paid by the client.

Cancellation and termination

How an engagement can be canceled or ended, the notice required and how work already done and costs already committed are paid are set out in each engagement agreement. Nothing in these terms limits rights that the law does not allow to be limited.

Liability

The website and its content are provided for general information. To the extent the law allows, we are not liable for decisions taken only on the basis of the website content. Liability under an engagement is governed by that engagement agreement. Nothing here excludes liability that cannot be excluded by law.

Intellectual property

The Valomon name, logo, texts and design of this website belong to Valomon LLC or are used with permission. The images are AI-generated illustrations created for this website. Do not reuse them without our written permission.

Governing law and disputes

The governing law and the way disputes are resolved are to be confirmed in each engagement agreement. If a disagreement arises, please write to us first so we can try to resolve it directly.

Changes and contact

We may update these terms; the date at the top of this page shows the current version. Questions: info@valomontech.com.